Plain-language summary: By using Votter, you agree to these terms. You own your content; we only use it to run the platform. We're not responsible for what other users or community operators post. Disputes go to arbitration under Massachusetts law.
1. Acceptance of Terms
These Terms of Service ("Terms") are a legal agreement between you and CinCon Group ("we," "us," or "our"), the company that operates Votter. By creating an account or using Votter in any way, you agree to be bound by these Terms and our Privacy Policy and Code of Conduct, which are incorporated here by reference.
If you do not agree to these Terms, do not use Votter.
2. The Service
Votter is a community organizing platform that enables organizations, campaigns, and groups ("community operators") to build private communities where members can communicate, coordinate, and take action together.
We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.
3. Eligibility
You must be at least 16 years old to use Votter. By creating an account, you confirm you meet this requirement. If we learn you are under 16, we will terminate your account.
If you are using Votter on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Individual communities on Votter may set additional membership requirements beyond this platform minimum. Those requirements are the responsibility of the community operator.
4. Accounts
Registration
You must provide accurate information when creating your account. You are responsible for keeping your account credentials secure. Do not share your password with anyone.
One account per person
You may only maintain one account. Creating duplicate or fake accounts is prohibited.
Account responsibility
You are responsible for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately at hello@votter.org.
Account deletion
You may delete your account at any time from within the app. Upon deletion, your personal information is removed immediately. See our Privacy Policy for details on what data is retained.
5. Your Content
You own your content
You retain ownership of the posts, comments, messages, documents, and other content you create on Votter ("User Content"). We do not claim ownership of your content.
License you grant us
By posting content on Votter, you grant CinCon Group a non-exclusive, worldwide, royalty-free license to store, display, reproduce, and distribute your content solely as necessary to operate and provide the platform. This license ends when you delete the content or your account (subject to the retention terms in our Privacy Policy).
We do not use your content for advertising, to train AI models, or for any purpose beyond running the service.
Content standards
You are solely responsible for the content you post. By submitting content, you represent that you have the right to do so and that it does not violate these Terms, our Code of Conduct, or any applicable law.
Content moderation
Community administrators may remove content that violates community rules or this Code of Conduct. Votter reserves the right, but not the obligation, to remove content that violates these Terms or applicable law.
6. Community Operators
Community operators are organizations or individuals who create and manage communities on Votter. If you are a community operator, you agree to the following additional responsibilities:
- You are responsible for the communities you create and the members you admit.
- You must ensure your community complies with these Terms and all applicable laws.
- You may not use Votter to facilitate illegal activity, including illegal discrimination, unlawful data collection, or targeted harassment of members.
- You are responsible for the actions of your administrators and moderators.
- You must have a lawful basis for any additional member data you collect through community-specific fields.
Votter provides the platform; community operators are responsible for their own communities. We are not liable for the actions of community operators or the content within their communities.
7. Conduct
Your use of Votter is governed by our Code of Conduct, which is incorporated into these Terms. Violations of the Code of Conduct are violations of these Terms and may result in account suspension or termination.
In addition to the Code of Conduct, you agree not to:
- Use Votter for any unlawful purpose or in violation of any applicable law or regulation
- Attempt to gain unauthorized access to any part of the platform or another user's account
- Interfere with or disrupt the integrity or performance of the service
- Reverse-engineer, decompile, or attempt to extract the source code of the app
- Use automated tools to access, scrape, or collect data from the platform without authorization
- Resell or commercially exploit any part of the service without our written consent
8. Our Intellectual Property
The Votter name, logo, app design, and all underlying software are owned by CinCon Group and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to use our trademarks, logos, or branding.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Votter app for your personal, non-commercial use.
9. Third-Party Services
Votter integrates with third-party services including Google (sign-in), Apple (sign-in), and push notification infrastructure. Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of third-party services.
Links to external websites or content posted by users are not endorsements. We have no control over and assume no responsibility for external sites.
10. Disclaimers
Votter is provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, CinCon Group disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not verify the accuracy of content posted by users or community operators and are not responsible for any reliance you place on such content.
Votter does not endorse any political views, candidates, campaigns, or organizations represented on the platform.
11. Limitation of Liability
To the fullest extent permitted by law, CinCon Group's total liability to you for any claims arising from these Terms or your use of Votter will not exceed the greater of $100 USD or the amount you paid us in the 12 months before the claim arose.
In no event will CinCon Group be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
12. Dispute Resolution
Informal resolution first
Before filing any formal claim, you agree to contact us at hello@votter.org and give us 30 days to try to resolve the dispute informally.
Binding arbitration
If we cannot resolve the dispute informally, you and CinCon Group agree that any dispute, claim, or controversy arising from or relating to these Terms or the Votter platform will be resolved by binding arbitration, rather than in court, except as specified below.
Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Boston, Massachusetts, or by phone/videoconference at your election. The arbitrator's decision will be final and binding.
Small claims court exception
Either party may bring an individual claim in small claims court in lieu of arbitration, provided the claim qualifies under that court's rules.
Governing law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law provisions.
13. Termination
You may stop using Votter at any time by deleting your account from within the app.
We may suspend or terminate your account if you violate these Terms, at our discretion, with or without notice. Upon termination, your right to use the service ends immediately. Sections of these Terms that by their nature should survive termination (including content license, disclaimers, liability, and dispute resolution) will survive.
14. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you via in-app notification or email at least 14 days before the changes take effect. Continued use of Votter after the effective date constitutes acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using Votter and delete your account before the changes take effect.